Privacy Policy

Information We Collect

We collect information when you interact with our website, including:

Information We Collect

We collect information when you interact with our website, including:

Personal Information

  • Name

  • Indirizzo Email

  • Telefono

  • Billing and booking details

  • Payment information (processed securely — see below)

Non-Personal Information

  • Browser type

  • IP address

  • Device information

  • Pages visited

  • Cookies and usage data

How We Use Your Information

We use your data to:

  • Process bike rentals and tour bookings

  • Manage orders and payments

  • Send booking confirmations and updates

  • Respond to your inquiries

  • Improve our website and services

  • Provide customer support

Booking & Payment Processing

When you make a booking or purchase:

  • Payments are processed securely by third-party payment providers (such as PayPal, credit/debit cards via WooCommerce payment gateways, Klarna, Satispay, etc.)

  • We do NOT store full credit card information on our servers.

  • Only necessary billing data required for the transaction and confirmation is collected.

Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience

  • Remember preferences

  • Analyze site performance

  • Provide personalized content

You can control or disable cookies through your browser settings — but this may affect site functionality.

Data Sharing and Third Parties

We do not sell or rent your personal information.
Your data may be shared with:

  • Payment processors and booking services (to complete transactions)

  • Analytics providers (to improve site performance)

  • Service providers who help operate the website

All third parties are required to protect your privacy under contract.

Privacy Policy di iubenda per i servizi in hosting

We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.

Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw your consent at any time

  • Request restrictions on how your data is used

To exercise these rights, contact us (see below).

External Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.

Privacy Policy di iubenda per i servizi in hosting

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children.